Refund policies

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LA Photography follows QLD Law in regards to refunds.

 

QLD refund Laws states full refunds are eligible if you decide to change your mind within 3 business days of your purchase you will receive a full refund of what you have paid. 

Sessions are booked only when full payment has been made. 

If your cancellation is after 3 business days of your session, your fee is NON refundable unless you decide to reschedule your session. 

 

This is because both myself and makeup artist team have set aside this time for you, preventing us from seeing other clients.

* This is with the exception of illness in which case your session will be rescheduled. 

If your session is cancelled due to illness from either myself or my makeup team, your session fee will be fully refunded unless you decide to reschedule your session. 

Please do not attend your session if you or your family members are displaying symptoms of contagious illness whether this is Covid or including:

~ Whooping cough

~ Foot & mouth

~ Measles & chicken pox or other.

 

I have myself and my makeup team to ensure our ability to work as we need to. It affects their income also if they need to take time off from work. 

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Refund policies for products

LA Photography follows Queensland Law in regards to refunds.

 

QLD refund Laws states full refunds are eligible if you decide to change your mind within 3 business days of your purchase where you will receive a full refund of what you have paid. 

Products will not be delivered until full payment has been made. 

If you have changed your mind after 3 business days, you will receive an 80% refund.

** That is, unless your product has been already ordered for you.

** Quite often you will be able to take your products (prints) home following the Preview session. Once the product has left the LA Photography premises, no refund will be issued.

** It is strongly recommended that all parties whom are involved in financial decisions be present at the preview session, and if possible the complimentary Consultation. 

You will be able to choose your products completely informed by doing so in person viewing and touching the products available. 

** These policies are not negotiable. Please make your decisions carefully when choosing products. 

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Bookings & Enquiries

For bookings & enquiries contact Laine Allen at:

Email: laine@laphotographygc.com

Phone: 0424 956 826

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